Command Center- Aviation Logistics Intern

TransMedics, Inc. • Andover, MA

2d • Onsite

About The Position

The Command Center Aviation Intern will support the development of structured training documentation and Standard Operating Procedures (SOPs) for multiple aviation-related roles. This role focuses on translating operational processes into clear, accurate, and compliant documentation. This internship is ideal for students with aviation backgrounds who are interested in operations, documentation, safety systems, or aviation management.

Requirements

• College Junior, Senior, or Graduate Student
• Background in aviation management, maintenance, dispatch, flight training, or related field
• Basic aviation knowledge or experience (aviation management, maintenance, dispatch, flight training, or similar background)
• Strong ability to create clear, well-organized training documents, manuals, or SOPs
• Strong written communication skills with attention to detail and accuracy
• Familiarity with aviation terminology and procedures
• Ability to follow and interpret FAA guidance and company policies
• Organized, methodical thinker who can structure information logically
• Proficient with documentation tools (Microsoft Word, Excel, PDF tools)
• Self-motivated and able to work independently
• Willingness to ask questions, accept feedback, and revise documents

Nice To Haves

• Experience writing training materials, checklists, or instructional content.

Responsibilities

• Create structured training documents for three separate aviation roles
• Develop clear, concise quick reference guides
• Draft and revise Standard Operating Procedures (SOPs)
• Ensure documentation aligns with company policies and operational standards
• Interpret FAA guidance and integrate regulatory requirements into documentation
• Ensure terminology and procedures reflect aviation safety culture
• Validate that processes are clearly structured and logically organized
• Review existing procedures and identify areas for clarity and consistency
• Structure complex operational workflows into user-friendly formats
• Revise documentation based on stakeholder feedback
• Work closely with Aviation Operations and Command Center teams
• Gather input from subject matter experts
• Present drafts and incorporate feedback efficiently

Benefits

• Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
• Dental
• Vision
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• Short Term Disability
• Long Term Disability
• 401K Plan
• Pet insurance
• Employee Stock Purchase Plan

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed