Comfort Consultant

A/C Doctors, LLC•Gilbert, AZ

1d•Onsite

About The Position

The Comfort Consultant is a dedicated in-home sales professional responsible for driving new equipment and service sales within an assigned trade: HVAC, plumbing, or electrical. You will meet with residential customers, assess their needs, present solutions, and close sales that deliver real value to homeowners while hitting the revenue and margin targets the business depends on. This is a performance-driven role for someone who combines genuine customer care with a relentless desire to win.

Requirements

Proven experience in residential in-home sales, preferably in HVAC, plumbing, or electrical services
Strong sales track record with demonstrated ability to meet and exceed sales targets
Technical knowledge of residential systems within the assigned trade
Excellent interpersonal and communication skills with the ability to build trust and rapport quickly with homeowners
Confident, persuasive presenter who can explain complex concepts in plain language
Customer-centric mindset with a commitment to doing right by the homeowner
Proficiency in CRM software and sales tools
Valid driver's license and clean driving record

Nice To Haves

You are a clear communicator who puts employees and partners first, a creative problem-solver who doesn't let things linger, and someone who moves fast without cutting corners. Above all, you hold yourself to a higher standard. In your work, your judgment, and how you treat people.

Responsibilities

Conduct in-home consultations with residential customers to understand their needs, assess their current systems, and present tailored solutions across your assigned trade.
Perform thorough on-site evaluations to identify issues, recommend appropriate equipment or services, and develop accurate proposals that reflect the scope of work required.
Present and explain the features, benefits, and value of recommended products and services clearly and confidently, addressing customer concerns and objections with expertise and empathy.
Prepare accurate, detailed proposals, contracts, and sales agreements. Ensure all documentation is complete and compliant with company standards.
Proactively manage a sales pipeline by following up on leads, referrals, and unconverted estimates. Maintain accurate records of all customer interactions and sales activity in CRM.
Collaborate with the installation team to ensure a smooth project handoff and exceptional customer experience through completion.
Develop and maintain strong relationships with new and existing customers, generating repeat business and referrals through consistent service and follow-through.
Stay current on trade-specific products, industry trends, and financing options to deliver informed, confident recommendations to every customer.