COMBO BARTENDER - OMAHA BAR

Plaza Hotel & Casino LLC•Las Vegas, NV

1d•Hybrid

About The Position

It is the responsibility of the Bartender to mix and serve alcoholic and non-alcoholic drinks and provide them to guests and servers. The Bartender must ensure his/her outlet is clean, organized, and properly stocked at all times while providing excellent guest service. All duties are to be performed in accordance with federal, state, local laws, regulations, and ordinances, as well as department and Company policies, practices, and procedures.

Requirements

At least 1 year of experience as a Bartender in a resort setting
At least 1 year of experience in customer service
Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines
Ability to work in a fast-paced, busy, and somewhat stressful environment and maintain physical stamina and proper mental attitude
Ability to handle cash and accurately make change
Ability to speak and to listen in a public forum
Manage multiple tasks and remain calm in a very high-paced and stressful environment, and work under pressure
Have interpersonal skills to deal effectively with all business contacts
Professional appearance and demeanor
Work varied shifts, including weekends and holidays
Basic math skills
Must have a High School Diploma or equivalent
Must have a Union Pour Card
Must have basic knowledge of wines and spirits
Must be willing to work outdoors in seasonal heat (100F+) or cold, as well as inclement weather
Performs all other job-related duties as requested

Nice To Haves

Previous experience working in a similar Hotel Casino setting
Minimum two (2) years’ Bartender experience

Responsibilities

Greet and converse with guests to suggest or receive cocktail orders promptly
Efficiently prepare and serve cocktails to customers/ cocktail servers in the pool area, following the sequence of service standards set forth by management
Maintain the cleanliness and appearance of the bar
Maintain complete knowledge of all menu items, liquor brands, beers, and non-alcoholic selections available in the assigned outlet
Obtain assigned bank and ensure accuracy of contracted monies, keeping the bank secure at all times
Oversee the overall operation of the outlet bar
Provide exceptional service to customers
Ensure the correct glassware/stemware is used according to department standards
Check IDs if the guest appears to be under 30
Follow Alcohol Awareness techniques as needed
Adhere to all responsible alcohol serving requirements as dictated by the state
Handle monetary transactions at the point of sales system (cash, credit cards, and room charges) in accordance with department policies and procedures
Communicate with fellow employees and Managers regarding Guest requests
Consistently deliver exceptional service to every Guest while interacting professionally.
Possess a positive attitude towards the guests and fellow employees to meet and exceed The Plaza’s standards
Know all aspects of our business and match it to the guests' needs to exceed their expectations
Make positive eye contact with the Guest
Maintain alert posture, appearing approachable to Guests
Maintain utmost respect and courtesy for Guests at all times
Maintain sanitation, cleanliness, and ensure the health and safety of our Guests and fellow employees at all times
Maintain a clean and hygienic work station in accordance with Clark County Health Standards
Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while coordinating service requests
Prepare order to replenish stock at bar to pre-determined par levels
The workstation must be maintained, left stocked, and cleaned for the next shift
Possess the ability to work in a team environment
Maintain flexibility to perform other job-related tasks as deemed necessary by management
Be able to perform a task that requires standing and/or moving at a fast pace for periods of up to eight hours or longer
Communicate with Management to keep them informed of all special requests from a guest, as well as any potential problems or concerns
Assist new employees with training and answering questions
Be ethical and professional at all times
Work special events as needed for the successful operation of the department
Must have an excellent upbeat attitude and personality, with the ability to interact with people of diverse backgrounds
Observe and direct actions of Bar Backs and to inspect and maintain areas for which responsible.
Consistently use suggestive selling techniques
Perform all duties as deemed necessary for the success of the department
Recognize and acknowledge when Guests are becoming intoxicated and/or are intoxicated
Monitor potentially intoxicated and/or disruptive Guests and promptly bring them to a Manager’s attention
Refuse further service of alcohol to intoxicated Guests in a courteous and safety-minded manner
Responsible for accurately checking the guest identification
Comply with all safety and health department procedures as well as Company and/or departmental policies/procedures
Comply with all state and federal liquor laws