Collision General Manager

Motocruit

3d

About The Position

Our client is seeking an experienced and motivated Collision Manager to lead a collision repair shop. The Collision Manager oversees the collision repair process from estimating through final delivery, ensuring repairs meet high standards of quality, safety, and customer satisfaction. The role requires strong leadership, collaboration with other departments, and a deep understanding of collision repair processes and procedures.

Requirements

• High school diploma or equivalent preferred.
• At least 5 years of collision repair experience, including at least 2 years in a management role.
• In-depth knowledge of collision repair processes and procedures, including estimating, repair techniques, and customer service.
• Strong leadership and communication skills, with the ability to motivate and manage a team.
• Proficiency with computerized estimating and management systems.
• Valid driver's license.

Nice To Haves

• ASE (National Institute for Automotive Service Excellence) certification in Collision Repair Management.
• I-CAR (Inter-Industry Conference on Auto Collision Repair) certification in Collision Repair Management.

Responsibilities

• Manage and coordinate the collision repair shop workflow, ensuring repairs meet standards for quality, safety, and customer satisfaction.
• Oversee estimating and ensure accurate, timely estimates are provided to customers and insurance companies.
• Collaborate with other departments to support the timely and efficient completion of repairs.
• Manage and train technicians, ensuring they are skilled and knowledgeable.
• Monitor key performance indicators (KPIs), identify areas for improvement, and implement changes as needed.
• Ensure compliance with safety and environmental regulations.
• Develop and maintain relationships with customers and insurance companies to support customer satisfaction.
• Manage and maintain shop equipment and tools.
• Manage the collision repair shop budget, including expenses and revenue generation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED