Collision General Manager

Caliber Collision•Huntsville, AL

2d•Onsite

About The Position

Caliber Collision has an immediate job opening for a Collision General Manager responsible for the overall operation of their center, including risk management, teammate development, client metrics, production, and administration. This role involves recruiting, recognizing, and retaining talented teammates, monitoring financial performance, and ensuring vehicle repairs are thorough, safe, and profitable, consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners, and industry guidelines. Caliber, founded in 1997, has grown to over 1700 centers nationwide with more than 30,000 teammates, offering a full range of automotive services including collision repair, auto glass, mobile diagnostic scanning, calibration, and fleet services. With the purpose of Restoring the Rhythm of Your Life®, Caliber is committed to getting customers back on the road safely and fostering career growth for its teammates through consistent training on leadership skills and new technologies. Caliber is an Equal Opportunity Employer, committed to inclusion and diversity, and uses E-Verify.

Requirements

3+ years of Collision Management Experience
Must have a valid driver’s license and be eligible for coverage under our company insurance policy
Must be 21 years of age or older
Advanced understanding of Collision Estimatics
Must have prior experience with CCC1
Advance understanding and knowledge of the repair process/procedures
Be able to understand instructions – written and verbal
Can prioritize competing tasks and adapt easily to a fast-paced environment
Ability to provide personable, friendly customer service to internal and external customers
Ability to do consistent physical activity – reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs.
Must be eligible to work in the U.S. with no restrictions

Responsibilities

Perform all-purpose duties, which may include, but is not limited to the overall operation of their center, including risk management, teammate development, client metrics, production, and administration
Recruit, recognize, and retain talented teammates
Monitor current financial performance metrics
Review previous month’s financial metrics to identify opportunities and trends
Ensure center teammates are repairing vehicles thoroughly, safely, and profitably in a manner consistent with Caliber’s Standard Operating Procedures (SOP), insurance partners and industry guidelines/standards