Collision Center Technician
About The Position
Responsible for identifying and performing necessary body repair work in accordance with factory and Collision Center specifications. This role involves examining body damage on customer vehicles, estimating repair costs, requesting necessary parts, and performing body repairs, including removing and replacing damaged parts. The technician must efficiently complete repairs according to Collision Center and insurance company guidelines, while maintaining high customer satisfaction (CSI) standards. The position also requires maintaining an organized, clean, and safe work area, participating in required training, accurately recording work hours, and adhering to all safety rules and regulations. Demonstrating the company's Core Values and complying with company policies and procedures are also essential.
Requirements
- Demonstrable knowledge of body repair methods
- Collision Center repair training or commensurate experience
- Ability to operate equipment necessary to perform Collision Center repair functions
- Valid Driver’s License
- Basic Computer skills to utilize timekeeping system
- Ability to learn parts department computer inventory and ordering system
- Ability to understand and follow instructions
- Ability to communicate effectively with customers and company personnel
- Must be able to lift up to 80 pounds
- Regularly required to hear and talk; stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl
- Must pass OSHA respiratory medical exam
- Ability to read and comprehend instructions, correspondence, and memos
- Ability to effectively present information in one-on-one and small group situations to customers and other employees
- Ability to add, subtract, multiply and divide
- Ability to apply common sense understanding to carry out instructions
- Ability to deal with standardized situations
- Ability to understand and follow technical manuals
Nice To Haves
- GED
- Associate Degree
- Bachelor Degree
- Master Degree
- Doctorate Degree
- Automobile Salesperson License
Responsibilities
- Examines body damage on customer vehicles
- Identifies necessary body repair work
- Estimates cost of body work
- Requests necessary parts
- Performs body repairs including removing damaged body parts and replacing with fixed or new parts
- Documents repairs performed
- Performs body repairs efficiently and according to Collision Center and insurance company guidelines
- Maintains CSI at or above Company standards
- Maintains an organized, clean and safe work area
- Participates in required training
- Records all hours worked accurately in company timekeeping system
- Follows Safeguards rules and regulations
- Demonstrates the Company’s Core Values
- Complies with Company policies and procedures
- Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
- Other duties as assigned
Benefits
- Company's Core Values
- Equal Opportunity employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
