Collision Center Receptionist

Hendrick Automotive Group

3d • Onsite

About The Position

To assist the department with administrative and clerical support. This job has no direct supervisory responsibilities.

Requirements

• High School Diploma
• Business field of study/work experience
• Up to 3 years of work experience
• Previous administrative or office experience desired.
• Excellent communication and organizational skills are required.
• Advanced skills in Microsoft Office products.
• Ability to learn Dealership Management System and utilize web based applications utilized in department operations.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.
• The position requires regular and predictable attendance.
• Scheduled shifts may include evening hours, weekends, and holidays.
• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee is frequently required to sit; use hands to finger, handle, and feel.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to add, subtract, multiply and divide.
• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with standardized situations.

Responsibilities

• Answers incoming calls in a courteous and professional manner.
• Takes accurate messages.
• Directs calls to the appropriate department or person.
• Greets customers in a courteous, prompt and professional manner.
• Directs customers to the appropriate department or person.
• Prepares correspondence, reports, and other documents as assigned.
• Performs filing.
• Keeps itineraries and schedules.
• Operates office machines.
• Maintains CSI at or above Company standards.
• Maintains an organized, clean and safe work area.
• Participates in required training.
• Records all hours worked accurately in company timekeeping system.
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values.
• Complies with Company policies and procedures.
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED