Collision Center Manager

Haldeman Auto Group • Hamilton, NJ

8d • Onsite

About The Position

Collision Center Manager Haldeman Collision Center – Hamilton, NJ (Trenton area) About Us: A family owned business proudly serving the Trenton–Hamilton community for 50 years. Haldeman Collision is part of Haldeman Auto Group and operates with hands on care, integrity, and exceptional craftsmanship. Customers love us for our thorough auto body repair, free estimates, professional loaner vehicles, and genuine hometown service haldemanfordhamilton.com.

Requirements

• Experience in auto body estimating or solid background in paint/body repair.
• Familiarity with industry software (CCC One, Mitchell) preferred.
• Excellent customer service, communication, and interpersonal skills.
• Organized and detail-oriented with ability to manage multiple claims.
• Ability to work under pressure; estimators are the face of the shop, balancing expectations from techs, insurers, and clients

Nice To Haves

• Commission or bonus structure based on sales or gross profit commonly offered in estimating roles.

Responsibilities

• Create accurate, detailed collision repair estimates using CCC or Mitchell platforms.
• Meet with customers to assess damage, explain estimates, answer questions, and upsell quality repairs or OEM parts.
• Collaborate with technicians and parts teams to plan repair scopes and timelines.
• Work with customers, body shop staff, and insurance adjusters to manage claims and approvals.
• Support shop growth goals through sales-oriented estimating and consistent customer experiences.
• Manage the workflow and Technicians
• Maintain a high level of customer satisfaction
• Manager the Technicians and shop compliance

Benefits

• Competitive pay (base salary + commission or bonus potential).
• Benefits including medical, dental, vision, paid time off, and 401(k)
• Paid training and growth support (especially on estimating platforms and OEM protocols).
• Free loaner vehicles and service support to help you succeed in delivering seamless customer experience.
• Opportunity to join a well-established, family-owned business with strong local reputation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed