Collision Center Estimator / Assistant Manager
Shottenkirk Chevrolet Buick GMC Fort Madison•Fort Madison, IA
•Onsite
About The Position
Join the Shottenkirk Fort Madison Team. Are you a skilled Collision Estimator or a motivated professional ready to step into a leadership role? Shottenkirk Fort Madison is growing and looking for a Collision Center Estimator / Assistant Manager to join our high-performing team. As part of the Shottenkirk Automotive Group—one of the fastest-growing dealer groups in the region—you’ll work in a positive, team-oriented environment where your contributions are valued, and your career growth is supported.
Requirements
- 2+ years of experience in collision estimating or auto body repair
- Experience with CCC One (preferred) or other estimating software
- Strong communication, organizational, and time-management skills
- Knowledge of repair procedures and industry terminology
- Valid driver’s license and clean driving record
Nice To Haves
- 3+ years in collision operations, with 1+ year in a supervisory or lead role
- I-CAR certification or willingness to become certified
- DRP experience and insurer relationship management
- Bilingual (Spanish/English) skills are a plus
Responsibilities
- Greet customers and assess vehicle damage in a professional, customer-focused manner
- Write accurate repair estimates using CCC One (or similar software)
- Communicate with insurance adjusters and customers for approvals and supplements
- Coordinate with parts and repair teams to ensure efficient workflow
- Maintain thorough documentation, including photos and repair authorizations
- Keep customers informed throughout the repair process and assist in vehicle delivery
- Support the Collision Center Manager in daily operations and team leadership
- Supervise and motivate technicians, estimators, and support staff
- Assist in estimate writing, supplements, final billing, and job scheduling
- Maintain DRP compliance and insurer communications
- Ensure timely, high-quality repairs and strong customer satisfaction scores
- Support hiring, onboarding, and training of new team members
- Help enforce shop safety, cleanliness, and compliance standards
Benefits
- Competitive pay + performance-based bonuses
- Health, dental, vision
- 401(k) with company match
- Paid time off and holidays
- Career advancement within the Shottenkirk Automotive Group
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
