College Work Study Program (Maxine A. Smith Center)

Tennessee Board of Regents•Memphis, TN

1d•Onsite

About The Position

Southwest Tennessee Community College is a comprehensive, multicultural, public, open-access college with four campuses/centers offering over 100 programs and over 20 technical certificate programs. The college fosters student success, transforms lives, and increases the educational level of a growing community in Shelby County. This role supports the Office of the Maxine A. Smith Center by helping create a welcoming student experience, supporting student program offerings and activities, and fostering spaces for student involvement.

Requirements

Must be a registered student of Southwest Tennessee Community College.
Only students who are approved for Federal Work Study are qualified for this position.
Effective communication skills and computer skills.
Ability to work a minimum of 10 hours and a maximum of 20 hours per week.
Availability to work some evenings and weekends, particularly at the beginning of academic terms and at other times to support student enrollment and department events.

Nice To Haves

Experience in an higher education office environment.
Computer literate with proficiency in Microsoft Office applications.
Ability to work independently and follow instructions in a highly collaborative team setting.
Strong organizational skills.

Responsibilities

Report to the Leadership Team of the Maxine A. Smith Center.
Create student photo IDs, manage and order photo ID supplies, and troubleshoot photo ID technology as needed.
Assist staff with day-to-day operations of the center, including: Answering the phone and greeting walk-in inquiries, Monitoring computer labs, Assisting staff before, during, and after center events.
Greet and direct students both in person and over the phone.
Answer questions and forward messages as necessary.
Maintain an organized and welcoming environment for students inside the Maxine A. Smith Center.
Assist with various special projects and reports, including supporting other offices and campus-wide events.
Assist the team with the setup of events or classroom requests, which may include arranging furniture, setting up equipment, and organizing materials for various activities or instructional needs.