College Work Study Program (Academic Support Center)

Tennessee Board of RegentsMemphis, TN
Hybrid

About The Position

Southwest Tennessee Community College is seeking front desk workers for a high-volume tutoring program. These individuals will assist students of all academic levels with writing, math, science, information technology, business and accounting, and developmental studies. The role involves managing the front desk and performing various administrative tasks to support the tutoring center's operations.

Requirements

  • Must be a registered student of Southwest Tennessee Community College.
  • Must be approved for Federal Work Study.
  • Strong computer skills in Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Bilingual: English/Spanish
  • Experience with Zoom or other web-conferencing platforms, or a willingness to learn

Responsibilities

  • Serve as a front desk worker for the in-person and/or virtual tutoring center.
  • Greet students as they come into the center and check them in.
  • Manage in-person, virtual, and paper review sessions on behalf of tutors.
  • Answer the phone, respond to voicemails, and monitor online requests.
  • Perform data entry, prepare reports, and other administrative tasks as needed.
  • Make phone calls, send emails, or other contact requests as needed.
  • Answer questions from students, tutees, tutors, or staff on behalf of the tutoring center.

Benefits

  • A summary of our benefits can be found below: https://www.southwest.tn.edu/hr/benefits-overview.php
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