College Transition Specialist

Texas Southmost College•Austin, TX

About The Position

Under the direction of the Associate Vice President of Student Services, the College Transition Specialist promotes the college’s academic pathways, workforce training, and career-aligned programs to diverse populations and helps prospective students identify educational and career goals. The role identifies target markets, recruits prospective students, develops a diverse applicant pipeline, and tracks prospects through enrollment. It also builds partnerships with school districts, industry partners, and community organizations to foster a college-going culture and strengthen pathways into credit and non-credit programs. The specialist provides information about Texas Southmost College’s programs, student life, support resources, admissions, registration, assessment, financial aid, residency, and career and transfer options. The role conducts outreach and recruitment activities, maintains prospect records and reports using Salesforce CRM and other software, supports admissions and administrative processes, and ensures compliance with applicable regulations and college policies. The position requires flexibility to work evenings, weekends, and select holidays, with schedules that may rotate based on operational needs, and travel to outreach events inside and outside the service area.

Requirements

Strong understanding of the sales process.
Excellent communication skills.
Track record of meeting or exceeding recruitment and sales goals.
Flexibility to work evenings, weekends, and select holidays, with schedules that may rotate based on operational needs.
Ability to travel to outreach events in and outside the service area.
Ability to meet the physical demands of the role, including frequently standing and frequently lifting or moving up to 10 pounds, and occasionally lifting or moving up to 25 pounds.

Responsibilities

Create presentations and recruiting visits to inform prospective students about Texas Southmost College, areas of study, college life, student support and resources, and career and transfer options.
Provide prospective students with information and assistance about degree pathways, admissions and registration procedures, assessment, financial aid, and other enrollment requirements.
Perform general admissions and administrative duties, including collecting, uploading, and reviewing documents for quality control.
Communicate with prospective students by text message, phone, email, and letters to encourage application submission.
Maintain and update recruitment records and student information using Salesforce CRM and other software, create and submit reports, and run data reports to assess prospective student caseloads.
Participate in scheduled staff rotations across departments, including the Call Center and Workforce Training and Continuing Education, as assigned.
Travel within and outside the service area to attend outreach events.
Develop and facilitate workshops and presentations using PowerPoint and other media solutions.
Collaborate with internal teams to support customer satisfaction and retention.
Meet or exceed assigned recruitment targets and performance metrics.
Build and maintain relationships with assigned high schools, school districts, community organizations, and agencies.
Maintain an active community role to recruit prospective students.
Design and request marketing materials with guidance from the Associate Vice President of Student Services.
Develop strategies to attract prospective students in accordance with enrollment goals.
Schedule and conduct campus tours and presentations for individuals and groups.
Collaborate on and assist with on- and off-campus recruitment activities.
Work with the Associate Vice President of Student Services to develop the department’s strategic enrollment plan using data to implement recruiting strategies.
Provide information regarding residency to students, staff, and the College community.
Ensure compliance with SEVIS and other applicable immigration regulations, including determining student visa eligibility, reviewing correspondence, and issuing immigration documents.
Verify and certify reports, files, enrollment status, records, and applications within FERPA guidelines.
Participate in preparing and facilitating recruitment workshops and presentations.
Assist with preparing and producing new student orientation and College commencement exercises.
Maintain awareness of best practices, emerging trends, and legislation relating to Admissions and Registrar functions.
Participate in systematic review and evaluation of the Student Recruitment functional area, including developing and monitoring outcomes and improvement plans.
Attend work regularly, report punctually, and follow a work schedule that meets worksite demands.
Complete duties in compliance with college standards, policies, and guidelines, using interpersonal skills and sound judgment in work with coworkers, supervisors, faculty, staff, students, and customers.
Complete required training and professional development sponsored by Texas Southmost College.
Support the values and institutional goals defined in the College’s Strategic Plan.
Participate in developing and monitoring outcomes and in creating improvement plans based on assessment.
Participate in systematic review and evaluation under the College’s institutional effectiveness model.
Promote positive morale and teamwork and provide exceptional customer service to students, faculty, and the community.
Serve on committees as appropriate and as appointed by the supervisor.
Perform other duties as assigned.