College Success Counselor (Options Center)

GODDARD RIVERSIDE COMMUNITY CENTER • New York, NY

8d • $53,000 - $60,000 • Hybrid

About The Position

The Options Center at Goddard Riverside (GR) supports New Yorkers to enroll in and complete college by counseling teens and adults, training school and community professionals, and convening the larger community on critical issues around equity in post-secondary education. Options has supported young people to enroll in college since 1985, professionals to support others since 2005, and college students to persist in college since 2012. Options currently serves over 2,000 people a year. College Success Counselors provide support to young people and adults to persist in postsecondary education through 1:1 counseling, workshops, advocacy, and resource sharing.

Requirements

• Bachelor’s degree required.
• Minimum 3 years of experience working with young people in youth development, postsecondary planning, higher educational settings, or working to help students succeed on a college/university campus required.
• Knowledge of U.S. higher education system, especially New York City and State, including CUNY, SUNY, and support programs.
• High attention to details and meeting deadlines, especially regarding caseload and database management.
• Demonstrated ability to establish and maintain relationships with college admissions and support staff.
• Excellent oral and written communication skills.
• Able to work independently and in a team environment.
• Experience in Microsoft Office, as well as project management or case management databases.

Nice To Haves

• Experience advising/ counseling in an urban, multi-cultural setting a plus.
• Bilingual Spanish/English a plus.
• Valid NYS driver’s license a plus.

Responsibilities

• Conduct outreach and provide individualized college persistence advisement to a caseload of 100+ undergraduate students, to maximize their opportunities for success and degree attainment.
• Support students with class registration and degree planning, transfer support, financial aid procedures, social service referrals, direct relief needs, academic support and personal concerns, and career readiness activities.
• Enter student case notes into database on a timely basis and complete monthly reports updating the status of student caseload.
• Build and maintain strong relationships with staff in critical offices at 30+ colleges and universities; advocate for students and favorable policy changes at colleges and universities.
• Participate in legislative advocacy that impacts college student persistence.
• Distribute and document direct relief grant support for textbook/ supplies, emergency needs, and transportation coordination for students who attend college outside of NYC.
• Network and assist with partnership development that supports the success of college students, and report to in-person and virtual meetings with partner representatives.
• Co-Facilitate Success Team Meetings and Student review and agenda.
• Travel to college campuses to meet with students in New York State, primarily in the downstate Area.
• Collaborate with staff from partner organizations, as well as staff from Options’ college access training, and advocacy teams, to share information and strengthen each other’s programs.
• Plan and facilitate College Transition orientations, post-grad and career prep workshops and events throughout the year.
• Attend all meetings and professional development sessions.
• Other duties as assigned.

Benefits

• Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level