COLLEGE SUCCESS ADVISOR

Bottom Line•Detroit, MI

3d•Hybrid

About The Position

Founded in 1997, Bottom Line is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students from first-generation and low-income backgrounds as they get into college, graduate, and launch meaningful careers. For over two decades, Bottom Line has provided consistent, one-on-one support to help students navigate the challenges of accessing and succeeding in college. Today, we proudly serve over 7,000 students through our three core programs—College Access, College Success, and Bluprint—across regional offices in Massachusetts, New York City, Chicago, Ohio, Detroit, and soon, Houston. Our vision is to create a far-reaching ripple effect, launched by the transformative power of a college degree and a mobilizing first career, that uplifts individuals, families, and entire communities. When you join Bottom Line, you will become a part of a team that combines passion with expertise to advance equity and opportunity for degree-aspiring students. In our dynamic, results-driven environment, your contributions will help shape brighter futures and stronger communities.

Requirements

Bachelor’s degree and work authorization
1 – 2 years of related work experience
Experience developing trusting relationships with students, and coaching them toward goals.
Demonstrated commitment to Bottom Line’s Mission, Vision, and Core Values
The ability to make a minimum of a two-year commitment
Valid driver's license

Nice To Haves

Fluency in a language other than English a plus
Access to a car strongly preferred

Responsibilities

Serve a caseload of 85 college students at 3-5 college campuses using the Bottom Line DEAL (Degree, Employability, Affordability, Life Skills) model.
Provide one-on-one academic, financial, personal, and career guidance.
Track and record student progress in the database using both quantitative and qualitative data.
Follow Bottom Line’s structured curriculum (DEAL) to support students in four areas: Degree, Employability, Affordability, and Life Skills, to help students progress towards specific goals/milestones.
Coach students toward reaching DEAL Milestones, including, but not limited to: “Enroll in fall classes,” “Create a professional resume,” “Complete financial aid applications”.
Conduct and document end-of-semester assessments for each student (twice annually).
Create service plans for each student based on assessments.
Maintain ongoing communication with all students on caseload.
Lead 45-minute meetings for 18 - 21 students per week on campus.
Meet with incoming first year students over the summer to ensure a smooth transition to their new campus.
Send messages of encouragement, congratulatory cards, care packages, etc.
Respond to all student text/calls/emails within 2 business days.
Guide students through financial aid renewal process by appropriate deadlines.
Support students through career exploration, career planning, and career development, working collaboratively with Career Connections Team if applicable in Detroit.
Research relevant career information and resources to send to students.
Identify students for specific Bottom Line partner internships and opportunities, and support students through the application process for these opportunities.
Connect students with Bottom Line job coaching volunteers (“Go Far Volunteers”).
Market Career Connections opportunities and events in Detroit.
Help students resolve general obstacles that come up throughout the school year by coaching them on self-advocacy and resourcefulness skills, and communicating with school offices to advocate for students.
Refer students to appropriate resources when needed.
Track and record student progress, using both quantitative and qualitative measures.
Enter data into the database within 3 business days of a student interaction or status change.
Enter assessments and service plans twice annually.
Maintain accurate student contact information in the student database.
Enter and update data for students applying to Bottom Line and/or transitioning into the Success Program.
Manage a caseload of approximately 85 college students, including, but not limited to: Schedule all student meetings on a weekly, or as needed basis.
Manage time and calendar to meet minimum meeting standards as outlined by KPIs.
Support students who have become unenrolled or who have transferred out of a Bottom Line Success school.
Support student recruitment for Access and Success Direct.
Attend Success Program Events, including Recognition Night, Send Off, Success Orientation, and career-related student workshops.
Additional program support as assigned by Team Manager.
Represent the Bottom Line brand in a positive light, and take actions to increase brand awareness throughout the community.
Support the Development and External Affairs team by attending events, networking with guests / supporters, and providing event logistics as needed.