College Registrar

OSF HealthCare•Rockford, IL

About The Position

The College Registrar provides leadership and oversight for the administration and integrity of the institution’s academic records and registration functions. The role ensures accurate and compliant student-record management in accordance with institutional policies, FERPA, and applicable federal and state regulations. The Registrar oversees course registration, academic record maintenance, transcript processing, degree audits, graduation certification, enrollment status changes, and academic standing actions. The position serves as a key resource for academic policy interpretation and implementation, supports scheduling and curriculum record maintenance, and provides timely reporting related to enrollment and student progression. The Registrar also supports ongoing optimization of the student information system through configuration, documentation, training, and process improvement in collaboration with faculty, staff, and academic leadership.

Requirements

Bachelor’s degree in Higher Education Administration, Business Administration, Communications, or a related field.
3–5 years of progressively responsible experience in higher education, preferably in a Registrar’s Office, Records, or Academic Operations.
Strong knowledge of academic records, student policies, FERPA compliance, and confidentiality standards.
Excellent interpersonal, written, and verbal communication skills, with the ability to support students, faculty, and staff professionally.
Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a fast-paced environment.
High attention to detail and strong analytical, problem-solving, and process-improvement skills.
Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint), including the ability to build reports and track data effectively.
Ability to work independently, exercise sound judgment, and collaborate across departments.

Nice To Haves

Master’s degree in Higher Education Administration, Business Administration, Communications, or a related field.
Experience in a Registrar’s Office supporting registration, transcript processing, transfer credit evaluation, degree audits, and graduation processing.
Experience in health sciences or nursing education environments.
Familiarity with student information systems, degree audit tools, and reporting platforms such as SONIS, Jenzabar, Banner, Colleague, Slate, or CRM systems.
AACRAO training or professional development coursework.
FERPA training certification.
Ability to interpret and apply academic catalog policies, curriculum requirements, and accreditation-related academic standards.
Strong customer service mindset and commitment to student success and operational excellence.
Experience supporting process documentation, auditing, and quality control for academic records.

Responsibilities

Lead and oversee the administration and integrity of academic records and registration functions.
Ensure student records are managed accurately and in compliance with institutional policies, FERPA, and applicable federal and state regulations.
Oversee course registration, academic record maintenance, transcript processing, degree audits, graduation certification, enrollment status changes, and academic standing actions.
Provide guidance on the interpretation and implementation of academic policies.
Support scheduling, curriculum record maintenance, and reporting related to enrollment and student progression.
Support student information system configuration, documentation, training, and process improvement in collaboration with faculty, staff, and academic leadership.