College Intern - Summer 2027 - Medicare Broker Team

company•City of Utica, NY
•$18 - $20

About The Position

The Summer College Internship Program is a paid, 10-week experience for undergraduate and graduate students, running from the first Monday in June through the second Friday in August, for up to 40 hours per week. Interns work on meaningful business-related projects, receive mentorship from their managers, and may participate in development workshops focused on key business concepts and the transition from school to the corporate environment. Internships may be in technical or non-technical areas and span a range of skills-based tracks and degree programs. Housing is not provided. This assignment supports broker operations for direct pay Medicare. Duties include assisting with broker support, attending broker events to help staff tables, and ordering and mailing broker supplies. Working in the office most days is preferred to support shipping giveaways and collateral. The intern works with a mentor on strategic projects, completes assignments according to business needs and departmental priorities, and presents work at the end of the internship. The position requires adherence to company values and conduct standards, protection of member privacy, and regular, reliable attendance.

Requirements

  • High school diploma and proof of continuous college enrollment in a full-time undergraduate or graduate degree program.
  • Must be in good academic standing.
  • Excellent written and verbal communication skills and ability to interact with technical and non-technical audiences and staff at all levels.
  • Ability to multitask in a fast-paced, changing environment while maintaining attention to detail and delivering high-quality work.
  • Ability to work well in a team and establish good working relationships with peers.
  • Strong organizational, analytical, problem-solving, and prioritization skills.
  • Proactive, creative, and flexible approach to completing assigned tasks.
  • Commitment to continuous improvement of individual skills and team functioning.
  • Self-motivated, with ability to work independently and on intra- and inter-departmental teams as needed.
  • Experience with Microsoft Office Suite.
  • Experience using a desktop computer in a professional environment.
  • Ability to work sitting and/or standing at a workstation while viewing a computer and using a keyboard, mouse, and/or phone for three or more hours at a time.
  • Ability to travel across the Health Plan service region for meetings and/or training as needed.

Nice To Haves

  • Desired majors or degree programs include Business and Management (such as Finance, Actuarial, Accounting, Management, Marketing, or Supply Chain Management), Sales, or similar programs.
  • Preferred but not required: experience with Microsoft Office and Microsoft Excel, and an interest in Sales.
  • Working in the office most days is preferred for handling shipment of giveaways and collateral.

Responsibilities

  • Assist with day-to-day broker support operations for direct pay Medicare.
  • Attend broker events and help staff event tables.
  • Order and mail broker supplies; support shipping of giveaways and collateral.
  • Work with a mentor and support key strategic projects.
  • Complete work assignments based on business needs, departmental priorities, and individual qualifications.
  • Perform a mix of technical and non-technical tasks across business-related projects.
  • Create and deliver presentations at the completion of the internship.
  • Demonstrate integrity by supporting the company's mission and values and adhering to its Corporate Code of Conduct and Lifetime Way values and beliefs.
  • Maintain confidentiality and protect member privacy in accordance with company policies.
  • Maintain regular and reliable attendance.
  • Perform other functions as assigned by management.

Benefits

  • Paid 10-week internship.
  • Potential participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays.
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