College Intern - System Operations Control (SOC)
About The Position
Envoy Air is seeking a college intern to support its System Operations Control (SOC) team as an Operational Performance Analyst Intern. The paid, 11-week summer internship offers hands-on experience with airline operational performance analysis and exposure to Aircraft Dispatch, Flight Operations, Air Traffic Control coordination, and operational decision-making in a Part 121 airline environment. Interns will gain practical skills, learn how their team affects day-to-day business operations, and build a professional network while developing an understanding of commercial aviation. The position pays $22 per hour.
Requirements
- Must be at least 18 years old.
- Must be enrolled in an undergraduate or graduate degree program in aviation management, air traffic, aviation technology, data analytics, a related field, or have a background in any operational field.
- Must be classified as a Junior, Senior, or Graduate student when the internship starts.
- Minimum 3.0 grade point average.
- Knowledge of airline operations, aircraft dispatch, flight training, or air traffic control.
- Strong analytical, problem-solving, and communication skills.
- Proficiency in Microsoft Excel, Power BI, PowerPoint, Tableau, or similar data-visualization tools.
- Advanced Microsoft Excel skills, including pivot tables, dynamic formulas, and macros.
- Experience with data analysis, forecasting, process improvement, or operational planning.
- Experience translating operational data into actionable recommendations.
- Proficiency with automation and workflow management using AI, including Workflow, Power Automate, and Copilot Studio.
Responsibilities
- Analyze operational performance data related to on-time performance, delays, cancellations, and network reliability.
- Conduct research and root-cause analysis to identify operational challenges and improvement opportunities.
- Develop reports, dashboards, presentations, and performance metrics for operational leadership.
- Collaborate with Aircraft Dispatch, Flight Training, Operations Control, and other stakeholders on strategic projects and process improvements.
- Support operational reviews, investigations, and performance-monitoring initiatives.
- Present findings and recommendations to management and operational teams.
- Monitor daily operational performance metrics and trends.
- Assist with delay and disruption analysis involving weather, ATC initiatives, crew availability, and network constraints.
- Support data collection, validation, and reporting activities.
- Participate in operational meetings and contribute to project-based initiatives.
- Develop analytical tools and performance reporting solutions that support operational decision-making.
Benefits
- Paid 11-week summer internship
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Intern
Education Level
No Education Listed
