College Intern - System Operations Control (SOC)
About The Position
Envoy Air is seeking a college intern to support its System Operations Control (SOC) team. The paid summer internship lasts 11 weeks and offers hands-on exposure to Aircraft Dispatch, Flight Operations, Air Traffic Control coordination, and operational decision-making within a Part 121 airline environment. The intern will analyze airline operational performance, identify trends, and contribute to initiatives that improve safety, reliability, and efficiency. The role also provides practical experience in the commercial aviation business and opportunities to build a professional network. Pay is $22 per hour.
Requirements
- Must be at least 18 years old.
- Must be enrolled in an undergraduate or graduate degree program in aviation management, air traffic, aviation technology, data analytics, a related field, or have a background in an operational field.
- Must be classified as a Junior, Senior, or Graduate student when the internship starts.
- Minimum 3.0 GPA.
- Knowledge of airline operations, aircraft dispatch, flight training, or air traffic control.
- Strong analytical, problem-solving, and communication skills.
- Proficiency in Microsoft Excel, Power BI, PowerPoint, Tableau, or similar data-visualization tools.
- Advanced Microsoft Excel skills, including pivot tables, dynamic formulas, and macros.
- Experience with data analysis, forecasting, process improvement, or operational planning.
- Experience translating operational data into actionable recommendations.
- Proficiency with automation and workflow management using AI, Workflow, PowerAutomate, and Copilot Studio.
Responsibilities
- Analyze operational performance data related to on-time performance, delays, cancellations, and network reliability.
- Conduct research and root-cause analysis to identify operational challenges and improvement opportunities.
- Develop reports, dashboards, presentations, and performance metrics for operational leadership.
- Collaborate with Aircraft Dispatch, Flight Training, Operations Control, and other stakeholders on strategic projects and process improvements.
- Support operational reviews, investigations, and performance-monitoring initiatives.
- Present findings and recommendations to management and operational teams.
- Monitor daily operational performance metrics and trends.
- Assist with delay and disruption analysis involving weather, ATC initiatives, crew availability, and network constraints.
- Support data collection, validation, and reporting activities.
- Participate in operational meetings and contribute to project-based initiatives.
- Develop analytical tools and performance reporting solutions that support operational decision-making.
Benefits
- Paid 11-week summer internship
- Pay rate of $22 per hour
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
