College Intern - Summer 2027 - End User Computing

company•City of Utica, NY

6d•$18 - $20•Hybrid

About The Position

The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. Through the internship program, our interns can attend development workshops that are focused on key business concepts. Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs. This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week). Interns may reside in either a technical or non-technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program.

Requirements

High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).
Must be in good academic standing.
Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences and interface with staff at all levels of the company.
Ability to multitask in a fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.
Ability to work well in a team establishing good working relationships with peers.
Demonstrates strong organizational, analytical, problem-solving and prioritization skills.
Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.
Commitment to continuous improvement of skills and team functioning.
Self-motivated and able to work independently, as well as on intra- and inter- departmental teams as needed.
Experience with Microsoft Office Suite.
Experience using a desktop computer in a professional environment.

Nice To Haves

Desired Majors/Degree Programs Include: Computing Sciences & Information Technology (i.e. Computer Science, Software Engineering, IT Networking, Cybersecurity, etc.) or similar program(s)
Preferred (but not required) experience with: Windows 11 Operation System (administration or power user experience), PowerShell Scripting.
Strong interest in endpoint management, systems administration, software deployment technologies, and automation.
Fresh perspectives and new ideas.
Innovative approaches, emerging technologies, and best practices that can contribute to continuous improvement within the team and organization.

Responsibilities

Supporting the deployment, maintenance, and lifecycle management of enterprise software and devices within the End User Computing team.
Gaining hands-on experience with software packaging, application deployment, operating system management, and modern device management technologies.
Contributing to ongoing team initiatives and projects.
Learning and assisting with the creation, testing, troubleshooting, and deployment of software packages utilizing various installation technologies (MSI, MSIX, EXE, vendor-specific installers).
Validating silent installation parameters, creating installation and uninstall commands, generating deployment logs, documenting package requirements, and troubleshooting application installation issues.
Gaining experience with Microsoft Endpoint Configuration Manager (MECM/SCCM), including creating and managing device collections, building and configuring software applications, distributing content, monitoring deployments, and assisting with application lifecycle management.
Participating in testing and validation activities to ensure successful software deployments.
Assisting with Microsoft operating system updates, third-party application patching, and Dell BIOS and driver update deployments.
Reviewing vendor release notes, testing updates in non-production environments, monitoring deployment compliance, analyzing deployment results, and helping document remediation actions for failed installations.
Learning how applications, configuration profiles, compliance policies, and updates are deployed through Microsoft Intune.
Assisting with packaging and publishing applications, monitoring deployment status, and supporting co-management initiatives between MECM and Intune.
Working on projects aligned with the team's strategy of improving endpoint security, software deployment efficiency, patch compliance, and modern device management capabilities.
Works with a mentor and supports key strategic projects.
Completes work assignments based on business needs, departmental priorities, and individual qualifications.
Performs a mix of technical and/or non-technical tasks that will cover a broad range of business-related projects.
Creates and delivers presentations at completion of internship.
Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.
Maintain confidentiality and protection of member privacy in accordance with the company policies.
Regular and reliable attendance is expected and required.
Performs other functions as assigned by management.