College Admissions Counselor (Part-Time)

Hello College•Chicago, IL

3d•Remote

About The Position

HelloCollege helps families navigate college planning through virtual counseling, workshops, and e-learning resources. Our goal is to assist students in getting into their top-choice colleges, reducing costs, and graduating on time with a job in their major. We aim to reduce stress for students and parents by providing guidance through the college planning process. As a Part-Time College Counselor, you will guide a caseload of students and families through the HelloCollege program, ensuring they achieve their college planning goals while contributing to company growth. This is a mid-level position reporting to the Director of Counseling.

Requirements

Part-time availability needed, averaging 25-30 hours per week when caseload is full.
Experience with highly selective & ivy league college counseling, college admissions, school counseling, or student advising is required.
Experience helping students achieve admission at Top 25 and Top 50 Universities is required.
Ability to work with affluent, high-achieving clientele, providing support and guidance to foster their academic and personal development.
Highly knowledgeable about selective and highly selective US colleges and universities nationwide.
Ability to connect with students and parents from diverse academic, ethnic/racial, and financial backgrounds.
Excellent written and verbal communication skills.
Demonstrated ability to work collaboratively and build relationships with diverse stakeholders.
Strong case management skills: ability to juggle multiple priorities, attention to detail, and ability to prioritize tasks appropriately.
Proficient technology skills using Microsoft Office (Word, Excel, PowerPoint) & Google Drive (Docs, Sheets, Slides), and able to quickly learn how to use new programs/systems.

Nice To Haves

Master’s degree or College Counseling certification highly recommended.
Public speaking and event facilitation experience is a plus.
An outgoing personality with great energy and excellent phone and presentation presence.
A passion for helping students achieve better outcomes.
Adaptable and flexible, with the ability to meet with families across multiple time zones, adjusting availability as needed to ensure responsive, high-quality support.
Ability to connect with clients from diverse academic and socioeconomic backgrounds.
Highly motivated and results-driven with a track record of meeting and exceeding goals.
Experience working with students with learning differences.

Responsibilities

Manage a caseload of up to 50 students according to the HelloCollege program blueprint and counselor service level agreements, including meeting cadence and support response times.
Maintain expert knowledge of high school curricula, extracurricular and leadership choices, summer program applications, and standardized test planning to make recommendations regarding admissions strategies.
Maintain 90% healthy contact rating, 95% retention rate, and a 80% utilization rate.
Contribute to efforts to drive referrals, testimonials, consults, and online reviews.
Conduct formal consulting sessions with students bi-monthly, chronicling and sharing notes and action items with relevant stakeholders.
Create positive and lasting relationships with families.
Maintain reasonable levels of communication with students and families outside of formal sessions through various channels (e.g., email, etc.).
Diligently track all communication and milestones with families in the HelloCollege portal.
Facilitate and lead up to four online workshops per month based on areas of subject matter expertise.
Maintain knowledge of higher education and college planning trends.
Actively participate in team meetings, knowledge sharing, shadowing, and mentoring of other team members.
Be an active leader in developing a positive company culture and promote company growth.
Engage in additional duties such as blog posts and research projects.