Collector I

TEXELL CREDIT UNION•Temple, TX

18h•Onsite

About The Position

Texell Credit Union, voted one of the best credit unions to work for in the nation by "American Banker" is seeking a Collections Representative. This is your chance to join a team that has been voted one of the best credit unions to work for by The Credit Journal! We are an employer that values our employees. We offer an excellent benefits package, including health, dental, vision, 401K, vacation, and sick leave. If you are driven, have collections experience, can think outside-the-box, and are GOAL-ORIENTED, apply today!

Requirements

Pertinent Debt Collections Experience is Required for this role.
Education: High School Graduate or equivalent
Stable work history
Pertinent collections experience
Strong analytical, negotiation and problem-solving skills
Strong decision-making skills and intuitive natured to think on your feet
Knowledge of MS Office Suite, including Word and Excel
Ability to work in multiple systems at one time
Ability to work flexible hours as needed
Must have open availability to work shifts between M-F. Sat. is rare but you may be asked to work the occasional Sat.

Responsibilities

Preserve the credit union’s assets by collecting on delinquent accounts.
Successfully collect on delinquent debt in all stages (early, late, repossessions) and make outbound calls on unsecured loans and a credit card portfolio.
Identify first payment defaults on unsecured loans and the issues preventing the remittance of timely payments and/or other payment issues.
Share responsibility for collecting on secured debt and assisting other staff with processing repossessed collateral.
Maintain a positive attitude and be team oriented.