Collections Technician

State of Montana • Helena, MT

16h

About The Position

The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!
The Director’s Office provides critical support to the department’s executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today!
The Collections Technician plays a vital role in ensuring felony offender restitution is accurately collected and distributed for the State of Montana. This position serves as the Department of Corrections’ liaison to courts, State and Federal Probation and Parole Officers, government officials, and victims of crime—building strong relationships to keep the restitution process efficient, compliant, and transparent. The technician interprets court orders, responds to inquiries from victims and offenders, and provides account status updates to justice partners and internal staff.
In addition, the Collections Technician manages detailed financial tasks including accounts payable, accounts receivable, deposits, and reconciliation within the Department’s restitution system. Success in this role requires precise attention to detail, strong technical accounting skills, and a solid understanding of State and Federal laws and policies governing restitution. This position directly supports victims’ rights and contributes to the integrity of Montana’s correctional system.

Requirements

• High School Diploma
• One year of job-related experience or education in accounting, financial transactions, or bookkeeping
• Alternative combinations of education and experience will be considered on a case-by-case basis.

Responsibilities

• Ensuring felony offender restitution is accurately collected and distributed
• Serves as the Department of Corrections’ liaison to courts, State and Federal Probation and Parole Officers, government officials, and victims of crime
• Interprets court orders
• Responds to inquiries from victims and offenders
• Provides account status updates to justice partners and internal staff
• Manages detailed financial tasks including accounts payable, accounts receivable, deposits, and reconciliation within the Department’s restitution system

Benefits

• competitive compensation
• generous State of Montana Benefits
• State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees