Collections Staff Scheduler (Raleigh)

The Blood Connection•Raleigh, NC

10d•Onsite

About The Position

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today! This position prepares departmental staff schedules, including adjustments post-schedule release. It also involves assisting with various record reviews, taking staff call duties as required, assigning resources to drives (staff and assets), assessing blood drive efficiency by calculating the BDER metric, and assisting in forecasting staff attribute needs and training availability.

Requirements

High School Diploma or GED
Job related experience is preferred
Valid Driver’s License with no major infractions and dependable transportation
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers
Ability to organize and prioritize workload and meet deadlines
Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint

Responsibilities

Prepares departmental staff schedules using HemaCollect
Schedules staff hours to accurately schedule and avoid overtime
Submits prepared schedule to appropriate Management for approval
Promptly communicates staff attendance issues to appropriate Management
Enters and communicates post schedule release changes to staff
Monitors departmental PTO requests
Schedules vehicles and drivers for the blood drives utilizing HemaCollect
Prepares blood drive trip sheets and if required, other information needed for a successful drive
Reviews daily Mobile Collections QC records
Takes on call schedule duties as required
Other duties as assigned or required