Collections Staff Scheduler (Raleigh)

The Blood Connection•Raleigh, NC

9d•Onsite

About The Position

Prepares departmental staff schedules including adjustments post staff schedule release. Assists with various record review; takes staff call duties as required; assigns resources to drives including staff and assets; assists in assessing blood drive efficiency by calculating the BDER metric for each drive (Collected Units/Staff Productive Hours); and assists in forecasting staff attribute needs and training availability.

Requirements

High School Diploma or GED
Job related experience is preferred
Valid Driver’s License with no major infractions and dependable transportation
Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
Ability to work with all levels and in a diverse work environment
Ability to establish and maintain effective working relationships with staff, management, and peers
Ability to organize and prioritize workload and meet deadlines
Strong computer skills including intermediate skill level with Microsoft Word, Excel, and PowerPoint

Responsibilities

Prepares departmental staff schedules using HemaCollect
Schedules staff hours to accurately schedule and avoid overtime
Submits prepared schedule to appropriate Management for approval
Promptly communicates staff attendance issues to appropriate Management
Enters and communicates post schedule release changes to staff
Monitors departmental PTO requests
Schedules vehicles and drivers for the blood drives utilizing HemaCollect
Prepares blood drive trip sheets and if required, other information needed for a successful drive
Reviews daily Mobile Collections QC records
Takes on call schedule duties as required
Other duties as assigned or required