Collections Specialist - Spanish Speaking

PowerPay•Upper Merion Township, PA
•Hybrid

About The Position

PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers? Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.

Requirements

  • Experience working with Google Drive and Microsoft Office products
  • Strong analytical and negotiating skills
  • Demonstrates effective listening skills

Nice To Haves

  • Bachelor’s Degree preferred
  • 1 to 2 years’ experience preferred
  • Ability to read credit reports preferred

Responsibilities

  • Service an assigned portfolio of accounts in a delinquent payment status
  • Assist charge-off and collection accounts for homeowners who need payment for loan approval
  • Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
  • Communicate with customers for collections purposes through outbound calls, email, text, and chat
  • Review customer invoices for accuracy
  • Willing to help out with other back-end responsibilities and special projects as needed

Benefits

  • Team-centric company culture
  • Growth Opportunities
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