Collections Specialist - Spanish Speaking
About The Position
PowerPay, a fast-growing financial technology company, is seeking a Collections Specialist to assist our growing team. We’re looking for a motivated individual who is willing to jump into the organization and start contributing. We are looking for individuals who have the desire to win, a tenacious appetite to be number one, and enjoy an independent and collaborative work environment. PowerPay offers a great working environment (state of the art technology, spacious up to date office, full stocked kitchen, gym, fun areas) and did we mention an awesome team of co-workers? Successful candidates will be a hard-working driven individual that will be able to assist the servicing team in customer payments, collections, and review applicant credit reports.
Requirements
- Must be proficient in conversing with spanish speaking clients
- Experience working with Google Drive and Microsoft Office products
- Strong analytical and negotiating skills
- Demonstrates effective listening skills
Nice To Haves
- Bachelor’s Degree preferred
- 1 to 2 years’ collections experience preferred
- Ability to read credit reports preferred
Responsibilities
- Service an assigned portfolio of accounts in a delinquent payment status
- Assist charge-off and collection accounts for homeowners who need payment for loan approval
- Monitor all standard collection procedures according to PowerPay’s policy to minimize loan delinquencies.
- Communicate with customers for collections purposes through outbound calls, email, text, and chat
- Review customer invoices for accuracy
- Willing to help out with other back-end responsibilities and special projects as needed
Benefits
- Team-centric company culture
- Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
