Collections Specialist

RTO NationalGreenville, SC
1d

About The Position

Come and join us! We are currently hiring a Collections Specialist. We recruit employees who support our core values of Accountability, Creativity, Integrity, Respect, and Candor. By prioritizing these values, we deliver on our vision of "Success made Simple" to ourselves, our dealers, our customers, and our communities. The Collections Specialist will be responsible for collecting payment on customer accounts and providing excellent customer service. The Ideal Candidate will: Be successful at maintaining past due accounts to company goals. Maintain a firm and fair collections approach. Build relationships with their customers in order to maintain consistent and successful collecting. Have exceptional customer service.

Requirements

  • Experience in customer service, collections, or sales.
  • Call center experience.
  • Be results driven and thrive at hitting your goals and your bonus!
  • Excellent customer service.
  • High school diploma or GED.
  • Bilingual in Spanish/English is highly desirable.

Responsibilities

  • collecting payment on customer accounts
  • providing excellent customer service
  • maintaining past due accounts to company goals
  • maintaining a firm and fair collections approach
  • building relationships with customers in order to maintain consistent and successful collecting

Benefits

  • Monthly Bonus Potential
  • An Engaged Leadership Team
  • Hands-On Training
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program
  • Medical, Dental, Vision, Disability, and Employer Provided Life Insurance
  • Health Savings Account Eligibility
  • 401(k) Plan with a Safe Harbor Match
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