Collections Specialist

KEYENCE•Itasca, IL

8d•Onsite

About The Position

Join KEYENCE as a Collections Specialist at Keyence U.S. Headquarters in Itasca, IL. As a Collections Specialist, you will be responsible for collecting past due payments while exhibiting professional and effective communication skills for an optimal outcome.

Requirements

Bachelor’s degree (preferably in Business Administration, Finance or Accounting)
Proficient in Excel
Knowledge of Billing and Collections procedures
Knowledge of Windows-based applications
Proficient business writing and oral communication skill
Ability to establish and maintain pleasant yet forceful interpersonal relationships
Strong attention to detail, goal oriented
Ability to prioritize, multitask and organize daily workload
Proactive handling of dispute resolution
Commitment to excellent customer service

Responsibilities

Review invoicing, purchase orders and other documentation to resolve billing disputes and ensure prompt collection.
Collection Calls and/or correspondence in a fast paced, goal-oriented department.
Reduce and maintain a low percentage of past due collection amount primarily by telephone or email.
Work with collection agencies and legal counsels, as necessary, to reconcile delinquent accounts.
Maintain and update relevant records, files, and information to the database.
Proactively inform sales members of problem orders and accounts.
Proactively identify areas to improve credit operation efficiency and initiate projects to achieve such improvements.
Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.