Collections Specialist - Onsite

LCS Financial Services Corporation • Greenwood Village, CO

1d • $20 - $24 • Onsite

About The Position

LCS Financial Services Corporation is seeking experienced third-party collection professionals to help achieve recovery goals while maintaining professionalism and regulatory compliance. The role involves managing collection calls and account portfolios, negotiating payment arrangements and settlements, locating borrowers and assets, and working toward individual and departmental performance goals. The position is onsite in Greenwood Village, Colorado.

Requirements

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to work onsite in Greenwood Village, Colorado.

Nice To Haves

• Experience working in a high-volume collections environment.
• Familiarity with skip-tracing tools and collection management systems.
• Experience negotiating settlements and payment arrangements.
• Bilingual English/Spanish communication skills.
• Previous experience consistently meeting or exceeding collection goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Use skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Comply with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Benefits

• Commission and additional earning potential tied to performance.
• Medical, dental, and vision insurance, effective the first of the month following 30 days of employment.
• Life insurance and disability coverage.
• 401k retirement plan.
• Paid holidays.
• Discretionary Time Off (DTO), subject to company policy.
• Monday–Friday schedule, with workdays scheduled between 7:00 AM and 6:00 PM.
• Team-oriented environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED