B2B Collection Specialist-HIRING ASAP

Aston Carter • Scottsdale, AZ

4d • $24 - $27 • Onsite

About The Position

We are seeking a dedicated Collections Specialist to manage a portfolio of approximately 800 accounts. This role involves performing collection activities, account follow-up, and responding to customer inquiries via phone and email. You will be responsible for documenting account activity and maintaining accurate account records.

Requirements

• Experience in collections, accounts receivable, and reconciliation.
• Proficiency in accounting, invoicing, and cash application.
• Knowledge of aging reports and B2B Collection with 2+ years of experience in business-to-business collection calls.
• Strong understanding of billing, onboarding, and the contract-to-cash lifecycle.
• Proficiency with Microsoft Office Suite.
• Experience using systems such as GetPaid, Salesforce, SAP, or similar ERP/AR platforms.

Nice To Haves

• Previous business-to-business Credit & Collections experience preferred.
• Familiarity with Salesforce.
• Basic Excel skills.
• Strong customer service skills.
• Professional email etiquette and written communication skills.
• Ability to effectively manage a high-volume workload.

Responsibilities

• Manage a portfolio of approximately 800 accounts.
• Handle approximately 40 calls per day.
• Perform collection activities and account follow-up.
• Respond to customer inquiries via phone and email.
• Document account activity and maintain accurate account records.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed