Collections Specialist I

Trilogy Health Services • Louisville, KY

1d

About The Position

Performs administrative support functions related to accounts receivable, billing, collections and revenue support to meet company goals. Supports collections team by completing administrative functions to reduce barriers for collections.

Requirements

• High School diploma or equivalent.
• Three (3) to five (5) years’ billing and/or collections experience.
• Minimum one (1) year multi-facility experience preferred.
• Exemplary computer skills that include knowledge of the Microsoft Office Suite of products.

Nice To Haves

• Associates degree in accounting or business or related field preferred.
• Certifications: Pharmacy Technician National Certification preferred.
• Healthcare, senior living industry, pharmacy or long-term care environment preferred.
• QS1 and Docutrack experience preferred.

Responsibilities

• Researches accounts for billing accuracy adjusting discrepancies as needed.
• Prepares and reviews paperwork for attorney, write-off, and/or cut off processes.
• Handles returned mail, skip tracing to locate alternate billing addresses.
• Assists with termination of services process. Including communicating with facility staff and pharmacy Executive Director.
• Performs outbound introductory calls to new customers daily.
• Works with billers to review accounts.
• Serves as a back-up to collections team to cover absences.
• Checks for Medicaid eligibility.
• Analyzes accounts receivable aging and individual accounts
• Assists with special projects as needed.

What This Job Offers

• Career Level: Mid Level
• Education Level: High school or GED