Collections Representative

Exploria ResortsClermont, FL
Onsite

About The Position

Join Our Team at Exploria Resorts! Are you driven by success and ready to seize a lucrative opportunity? We're currently hiring detail-oriented individuals to join our incentive-based collection team. If you have experience in call centers, collections, or a commission driven role and are looking to leverage your skills in a rewarding environment, this role is for you.

Requirements

  • Clear communication skills, both oral and written, to convey information effectively.
  • Exceptional customer service abilities, ensuring 100% customer satisfaction.
  • Quick and accurate decision-making skills to evaluate alternative courses of action.
  • Ability to manage multiple priorities efficiently and adapt to the fast-paced nature of our business.
  • Demonstrated ability to influence others positively.
  • Professional and friendly demeanor, representing our company values.
  • Flexible schedule to accommodate business needs.
  • Strong communication and negotiation skills.
  • Good time management and organizational skills.
  • Prior experience working in a call center, or a commission driven role
  • Enthusiastic, energetic, and self-motivated.

Nice To Haves

  • Bilingual Spanish is highly preferred.
  • Any prior experience in financial services is a plus

Responsibilities

  • Collection calls
  • Customer service
  • Decision making
  • Managing multiple priorities
  • Influencing others

Benefits

  • Health insurance with HSA and FSA options
  • Dental Insurance
  • Vision Insurance
  • Life/AD&D insurance
  • Short – Long- Term Disability coverage
  • 401(k)
  • PTO
  • Paid Holidays
  • Employee Referral Program
  • Employee and Family Discounts
  • growth opportunities
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