Collections & Recovery Specialist

Clicklease • Draper, UT

1d • Onsite

About The Position

Portfolio Specialist – Asset Recovery & Remarketing Help Small Businesses Recover and Keep the Equipment They Need Own a portfolio, drive recovery outcomes, locate assets, coordinate repossessions, negotiate resolutions, and play a direct role in reducing losses while helping small businesses navigate challenging situations.

About the Role
The Portfolio Specialist – Asset Recovery & Remarketing helps Clicklease reduce losses and maximize asset recovery by managing delinquent account portfolios from first contact through repossession, recovery, and asset disposition. This role is ideal for someone with hands-on repossession and skip tracing experience who enjoys negotiation, problem-solving, account ownership, and working in a fast-paced environment where individual performance directly impacts business results.

The Team
You'll join a small, highly collaborative team focused on asset recovery, repossession coordination, transportation logistics, and remarketing operations. The team partners closely with Risk, Legal, Vendor Management, and other operational groups to achieve recovery goals while delivering a professional customer experience.

What Success Looks Like in the First 6 Months
Successfully assumes ownership of an assigned portfolio and consistently drives recovery activity across accounts. Demonstrates proficiency in negotiation, skip tracing, vendor coordination, and recovery processes. Meets or exceeds established recovery performance expectations and operational quality standards. Supports efficient asset movement through the remarketing pipeline while maintaining accurate and compliant documentation.

Why Join Clicklease
Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States. At Clicklease, you’ll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement. We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners. In return, you’ll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

Requirements

• 2+ years of experience in asset recovery, repossession, collections, or a related recovery environment.
• Hands-on experience with repossession processes and coordinating recovery activity.
• Experience performing skip tracing and asset-location activities.
• Experience managing customer accounts, portfolios, or recovery-related workflows.
• Experience handling customer negotiations and account resolution activities.
• Experience using CRM systems, business software platforms, skip tracing tools, or account management systems.
• Experience maintaining accurate customer and recovery records and documentation.
• Ability to manage multiple priorities in a fast-paced, high-volume environment.

Nice To Haves

• Experience working directly with repossession agents, recovery vendors, or transportation providers.
• Experience in equipment finance, commercial lending, consumer finance, auto finance, or related financial services.
• Experience supporting remarketing, asset disposition, auctions, or logistics operations.
• Demonstrated success achieving recovery, collections, or portfolio performance goals.

Responsibilities

• Manage an assigned portfolio of delinquent accounts and serve as the primary owner of recovery activities.
• Negotiate settlements, reinstatements, voluntary surrenders, and other account resolutions.
• Perform skip tracing and asset-location activities to support recovery efforts.
• Coordinate repossession, transportation, and recovery activities with third-party vendors.
• Manage recovered assets through the remarketing process to support efficient disposition and minimize holding costs.
• Maintain accurate documentation and ensure compliance with company policies and procedures.

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• 401(k) with company match
• Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
• Paid time off and company holidays
• Paid maternity leave
• Professional development and learning opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed