Recovery and Collections Specialist

NBT Bank•Norwich, NY

2d•Onsite

About The Position

Review, analyze and coordinate the enforcement of the banks interest in default situations, such as repossessions, foreclosures and bankruptcies. May coordinate and oversee outside inspections of collateral, including the monitoring of Floor Plans. Interact with internal and external customers regarding collection situations. Inspect and preserve the Bank’s collateral. Review consumer credit bureau disputes. Prepare reports and various other clerical duties, including maintenance of files, as required.

Requirements

High School Diploma or GED
Good communication skills.
PC skills with proficiency in word and excel.
Good understanding of collections.
Valid driver's license.

Nice To Haves

Prior collection experience preferred
May require weekend hours, and hours outside of regularly scheduled workday.
Some travel required.
Occasional collateral/property inspections.

Responsibilities

Review, analyze and coordinate the enforcement of the banks interest in repossessions, foreclosures and bankruptcies.
Oversee inspections of the banks Collateral, including the monitoring of floor plans as required.
Monitor, research and complete required paperwork.
Prepare and maintain reports and tracking systems.
Review credit bureau disputes, provide timely resolution to credit reporting agencies.
Respond to inquiries from external and internal customers in a timely and efficient manner.
Other duties as assigned.

Benefits

Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: Benefit from a 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan to help secure your future.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Paid Sick and Safe Leave: For your health and safety.