Collections & Payment Posting Specialist

Coronis Health•El Paso, TX

3h•Remote

About The Position

The Collections & Payment Posting Specialist is responsible for managing accounts receivable, ensuring timely collection of outstanding balances, and accurately posting payments for ambulance services. This role plays a critical part in maintaining cash flow, reducing aging accounts, and ensuring compliance with healthcare billing regulations. The ideal candidate is detail-oriented, proactive, and experienced in navigating payer systems to resolve claims efficiently and accurately.

Requirements

2–4 years of experience in healthcare collections, accounts receivable, or payment posting
Knowledge of medical billing, insurance follow-up, and revenue cycle processes
Experience working with ERA/EOBs and payer portals
Strong attention to detail and accuracy in data entry and reconciliation
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Excellent written and verbal communication skills
Proficiency in Microsoft Office and billing/EMR systems
Understanding of HIPAA regulations and compliance requirements

Responsibilities

Follow up on unpaid ambulance claims with insurance companies, Medicare, Medicaid, and patients
Review aging reports and prioritize accounts for collection efforts
Resolve claim denials, rejections, and underpayments
Initiate appeals and submit corrected claims as needed
Communicate with payers and patients to secure payment or arrange payment plans
Document all collection activities in the billing system
Identify trends in denials or delays and escalate issues to management
Accurately post payments from insurance companies, patients, and other payers
Reconcile electronic remittance advice (ERA) and explanation of benefits (EOB) statements
Apply adjustments, contractual allowances, and write-offs appropriately
Balance daily deposits and ensure all payments are accounted for
Investigate and resolve discrepancies in payments or postings
Maintain accuracy and compliance with company and regulatory standards