Collections Manager

Pro-Vac • Deer Park, TX

3d • Hybrid

About The Position

Pro-Vac, a Vac-One company, is seeking an experienced Collections Manager to lead and develop a high-performing accounts receivable team. The role calls for someone who can balance an effective collections strategy with strong customer relationships, coach team members, and make confident, analytically informed decisions. The manager will help improve accuracy, efficiency, and cash flow in a collaborative environment that values innovation, accountability, and continuous improvement.

This is a full-time position with typical office hours. Remote work may be possible with supervisor approval. The position is based in Deer Park, Texas.

Requirements

• High school diploma or equivalent.
• At least 5 years of experience in accounts receivable, reconciliations, and payment posting.
• Knowledge of collection techniques and best practices.
• Proficiency in accounts receivable processes, basic accounting principles, and accounting software.
• Strong proficiency in Microsoft Office, especially Excel.
• Proven leadership, coaching, and team development skills.
• Strong negotiation, verbal, and written communication skills.
• Analytical thinking and exceptional attention to detail.
• Decisiveness, adaptability, and a customer-service orientation.
• A strong sense of ownership and accountability.

Nice To Haves

• Associate degree in accounting, finance, or a related field.
• Experience in the construction, stormwater, or hydro-excavation industries.

Responsibilities

• Monitor accounts receivable aging reports, identify overdue accounts, and lead collection activities such as reminders, phone calls, and collection letters.
• Lead, coach, and supervise the accounts receivable team, including assigning tasks, monitoring productivity, and conducting performance evaluations.
• Negotiate payment plans and agreements that support company financial goals while maintaining strong customer relationships.
• Respond to customer inquiries and resolve invoice and payment discrepancies in a timely manner.
• Implement and maintain efficient accounts receivable procedures and systems to streamline collections and ensure accurate financial records.
• Prepare regular accounts receivable reports on overdue accounts and collection activity, and analyze trends affecting cash flow.
• Partner with sales and operations teams to ensure accurate billing information.
• Support month-end and year-end close processes with the finance department.
• Identify and implement innovative collections strategies and process improvements.

Benefits

• Medical, vision, and dental benefits.
• Long-term disability insurance.
• Life insurance.
• Employee Assistance Program (EAP).
• 401(k) with up to 4% match.
• Opportunities for professional growth and skill development.
• Meaningful work that impacts communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED