Collections Manager

Brixmor Property Group Inc. • Conshohocken, PA

40d • Hybrid

About The Position

The Collections Manager will oversee a team of 5-6 Account Specialists responsible for the monitoring and collecting of accounts receivable balances for one or more of the Company's regions, as well as other key reports for senior management.

Requirements

• Minimum 2 years prior collections management experience, commercial real estate preferred
• Knowledge of Fair Debt Collection Act, state/federal collection laws, and collections methodology
• Proficiency in interpreting financial reports, lease documents, and regulations
• Proficient in MS Word, Excel, PowerPoint, and Outlook; JD Edwards experience is a plus
• Strong analytical, communication, and organizational skills
• Assertiveness and problem-solving skills to resolve issues effectively
• Self-starter with the ability to multi-task and prioritize competing request
• Professional demeanor in all customer interactions
• Attention to detail and ability to handle sensitive, confidential information

Nice To Haves

• commercial real estate preferred
• JD Edwards experience is a plus

Responsibilities

• Conduct monthly collection meetings with Regional Presidents to address delinquent accounts and tenant issues
• Review and monitor delinquent accounts, assist Account Specialists with resolution
• Proactively identify and resolve tenant disputes
• Recommend courses of action for delinquent tenants, including the need for reserves, litigation or other collections actions
• Oversee preparation and timely issuance of delinquency letters, default notices, and tenant fees
• Collaborate with legal counsel on litigation, bankruptcies, and payment plans
• Monitor compliance with Collection Department policies and procedures
• Supports overall Company culture of developing productive teams through leadership, training, developmental experiences, collaboration, feedback, and mentoring
• Responsible for staff training, appraisals, goal setting and issue resolution
• Other ad hoc requests from management as required

Benefits

• Brixmor offers a hybrid work schedule (first three days of the week in the office, the balance remote optional), very competitive pay commensurate with background and responsibilities plus a benefits and perks package that supports career engagement, growth, good health and connection with teammates and our communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Industry: Real Estate
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees