Collections Lead

PharMerica•Longmont, CO

1d•$20 - $20•Remote

About The Position

PharMerica, a part of Brightspring Health Services, is a long-term care pharmacy services provider that supplies medications, clinical support, and pharmacy management to healthcare organizations across the United States. Our Collection Leads are responsible for the research, collection and/or resolution of an assigned account portfolio in accordance with PharMerica’s Collections Policy and Procedures and the Consumer Credit Protection Act of 1977. Our finance and accounting departments focuses on the organization's financial management strategies and execution. Our Collections Leads are integral members of our finance teams. This is a remote position. Applicants can live any where within the continental USA. Schedule: Monday - Friday, 9:30am - 6:00pm. Must be able to work effectively in Mountain Time Zone. This is not negotiable. The ideal candidate will have a minimum of one year of billing and/or collections experience, with third party billing or collections/billing experience in the healthcare industry preferred. If this piques your interest, read more below and apply today!

Requirements

High School graduate, GED or equivalent experience
One year billing and/or collections experience
Third Party Billing or collections/billing experience in the healthcare industry; AS400 computer experience preferred
Data entry, Strong proficiency with MS Excel, Word, Webex, MS Teams, and basic computer knowledge
Medical billing and coding experience desired
Strong written and verbal Communication, Problem Solving, Analytical Skills, Detail Orientation, can work individually and within a Team

Nice To Haves

AS400 computer experience preferred
Medical billing and coding experience desired

Responsibilities

Responsible for collection efforts of facility level accounts for services rendered by PharMerica and the reconciliation of any balance variances which may include partial payments, double payments and/or credits.
Works with facilities, receiving in/out bound telephone calls and/or emails, providing customer service through explaining their bill and following-up on past due accounts using approved collection techniques
Identifies at-risk accounts and brings them to the attention of the management team and account managers
Document collection efforts with clear and concise notes
Works with internal and external customers, including facility owners, CEOs, to resolve assigned portfolio of accounts by collecting the balance due or by taking other action (write-offs, billing to another source, in-house collections or referral to attorney or collections agency, etc.) necessary to resolve account balances and relieve AR in a timely manner
Productivity records will also be maintained
Works with pharmacy billing associates in obtaining accurate billing and resident information and in re-billing and resolving unpaid claims through adjudication
Works with Facility Collection Director/Manager/Supervisor and other members of the management team in researching pharmacy accounts requiring special attention, as indicated on Collection reports and taking all necessary action to collect money
Works with assigned pharmacy locations, nursing home accounts and individual customers in receiving inbound correspondence
Works with Facility Collections Manager/Supervisor and other members of the management team on special projects as needed
Performs other tasks as assigned
Conducts job responsibilities in accordance with the standards set out in the Company’s Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Each essential function is required, although reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions