Collections Intern | Grand Rapids, MI
About The Position
US Signal is a leading data center services provider, offering secure, reliable network, cloud hosting, colocation, data protection, and disaster recovery services — all powered by its expansive, robust fiber network. US Signal also helps customers optimize their IT resources through the provision of managed services and professional services. We are seeking a Collections Intern to join our team in Grand Rapids, MI. This is an onsite opportunity. This internship provides hands-on experience supporting or Finance Department. This role will be responsible for daily collection activities and dispute resolution. They will also be exposed to various aspects of the Finance Department and assist where possible. Such as cash applications, billing, accounts payable, reconciliations, month end processes, etc.
Requirements
- Business and accounting experience with understanding of basic accounting concepts.
- Proficient in Microsoft Word, Excel, and Outlook.
- Effective written and verbal communication skills.
- Great time management and ability to work independently.
- Be Transparent: Integrity, Communication, Trustworthiness
- Stay Curious: Learning Agility, Innovation, Open-Mindedness
- Simplify: Problem Solving, Strategic Thinking
- Currently pursuing a bachelor’s degree in accounting, finance, business, or a related field, or a recent graduate.
- All US Signal employees will comply with US Signal Information Security policies to ensure the confidentiality, integrity, and availability of US Signal and customer data.
- All employees are responsible to ensure actions comply with state and federal regulations and requirements.
- We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
Nice To Haves
- Salesforce experience preferred.
Responsibilities
- Daily communications with customers to establish relationships, clean up accounts and ensure billing and payments are being handled timely.
- Work with internal teams to resolve orders and billing discrepancies.
- Manage the Disputes mailbox. (Resolve billing, outage, tax and late fee disputes from customers).
- Request Certificates of Insurance from Customers.
Benefits
- annual performance-based bonus
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What This Job Offers
Career Level
Intern
