Collections Clerk II

Acuren Inspection, Inc.•Sherwood Park, AB

3d•Onsite

About The Position

Acuren is currently hiring a Collections Clerk II to monitor customer accounts, follow up on overdue balances and support the timely collection of outstanding receivables. The successful candidate will work with customers to resolve billing concerns, confirm payment commitments and maintain accurate collection records while supporting positive customer relationships. This is a temporary position for approximately two to three months.

Requirements

Minimum 1 to 2 years of collections or accounts receivable experience
Knowledge of basic accounting and accounts receivable practices
Strong verbal and written communication skills
Comfortable conducting collection calls and discussing overdue balances
Strong attention to detail, organization and follow-up skills
Ability to manage multiple accounts and priorities
Proficiency in Microsoft Word, Excel and Outlook

Nice To Haves

Experience with an ERP or accounting system would be considered an asset
Post-secondary education in Accounting, Finance or Business Administration would be considered an asset

Responsibilities

Review customer accounts and identify overdue balances
Contact customers by phone and email regarding outstanding payments
Follow up on payment commitments and approved payment arrangements
Assist with resolving billing discrepancies and account concerns
Maintain accurate records of collection activity and customer correspondence
Escalate unresolved or delinquent accounts as required
Prepare basic collection and account-status reports
Work with internal teams to address issues delaying payment
Complete collection activities in accordance with company policies and deadlines
Perform other duties as assigned