Collections & Billing Associate

New England Dermatology & Laser CenterSpringfield, MA
$21 - $25Onsite

About The Position

New England Dermatology & Laser Center has been providing dermatology care to the greater Springfield community for over 70 years. We're looking for an experienced Collections & Billing Specialist with initiative & a conscientious work ethic to join our busy specialty practice.

Requirements

  • 1-3 years medical office experience, including customer service, insurance, referrals, basic coding knowledge and charge entry, medical billing or coding certification or equivalent experience, accuracy, organization & good judgment, strong interpersonal skills, including tact, diplomacy, persistence, persuasion and attention to detail.
  • 2 years collections experience
  • Dermatology experience

Responsibilities

  • Acts as the liaison to patients, providers and the collections agency for collections accounts.
  • Works with patients with overdue balances according to established guidelines.
  • Makes self-pay collection calls and reminder calls for payments due and sends out collections and discharge letters.
  • Initiates bad debt & collection accounts procedures.
  • Performs billing and payment duties for assigned carriers.
  • Processes timely and accurate billing and payment transactions to maintain accounts receivable within acceptable guidelines.

Benefits

  • Paid time off
  • 401(k) - 6% Employer contribution (3% safe harbor & profit sharing)
  • Individual Coverage Health Reimbursement Arrangement (ICHRA)
  • Dental insurance
  • Dependent Care Flexible Spending Account
  • Employee Assistance Program
  • Free parking
  • Health Savings Account
  • Life & AD&D insurance – $40,000 (employer paid)
  • Life insurance for Employees & Dependents
  • Limited Flexible Spending Account
  • Medical Flexible Spending Account
  • Vision insurance
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service