Collections Assistant

ALOHA PACIFIC FEDERAL CREDIT UNIONHonolulu, HI
$17 - $24

About The Position

Supports the Collections Department by working delinquent member accounts and coordinating collection activities through direct contact, documentation, and legal processes.

Requirements

  • Associate degree (AA) or equivalent from a two-year college or technical school; equivalent combination of education and experience.
  • Six (6) months of related experience and/or training.
  • Excellent communication and negotiation skills.
  • High attention to detail and strong analytical skills.
  • Ability to work under pressure and handle difficult customer situations.
  • Pro-active, results-oriented, and able to work independently.
  • Credit must be in good standing.
  • Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Responsibilities

  • Working delinquent member accounts
  • Coordinating collection activities through direct contact, documentation, and legal processes
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