Collections Analyst I
About The Position
The Collections Analyst I is responsible for the efficient, effective, and timely collection of outstanding customer balances through professional written and oral communication. This position requires an individual who can successfully manage a large portfolio of local accounts for an assigned territory. The Collections Analyst I will work closely with the deductions and cash applications teams to ensure the proper resolution of customer disputes along with the accurate application of payments. They will foster strong relationships with our sales and administrative organization for their assigned customer portfolio. The ideal candidate for this position will have a background in collections, recent demonstrable experience with SAP along with experience working within the beverage industry.
Requirements
- 1+ year of commercial collections experience preferred but not required
- Proficient in Microsoft Office applications
- Strong communication and interpersonal skills both internal and external to the organization
- Strong proficiency with Microsoft Office applications including: Outlook, Excel, Word and PowerPoint required
- A customer service mindset with excellent problem solving, analytical, organizational and time management skills!
Nice To Haves
- Bachelor’s degree in Accounting, Finance, or related discipline preferred
- recent demonstrable experience with SAP
- experience working within the beverage industry
Responsibilities
- Prioritize daily collection calls and activities for assigned customer portfolio to ensure that collections goals are obtained
- Analyze customer balances, payment history and ability to pay to determine collectability of outstanding receivable balances or escalation of payment issues
- Partner with all areas of accounts receivable to ensure outstanding customer balances are researched, collected and properly applied
- Complete customer reconciliations as necessary in the collections process
- Document collections efforts with clear and concise notes
- Strong communication with sales centers regarding customer balances, account risks, NSF payments, and disputes
- Perform additional accounts receivable responsibilities as requested by leadership
Benefits
- medical, dental, and vision insurance
- a 401(k) with company match
- life insurance
- paid time off
- fitness reimbursements
- tuition reimbursement
- employee discounts
- scholarship opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
