Collection Specialist

Jordan StaffingSan Antonio, TX
Onsite

About The Position

LK Jordan is currently seeking Collection Specialists for a law firm in San Antonio. This is a temp-to-perm position. Collection Specialists handle both inbound and outbound calls to assist with resolving outstanding accounts. Representatives typically make 100–150 calls per day using a combination of automated dialing and incoming calls.

Requirements

  • High school diploma or GED
  • Ability to pass a criminal background check
  • At least 2 years of customer service or collections experience
  • Strong communication and problem-solving skills

Responsibilities

  • Review open accounts and initiate collection efforts
  • Make outbound calls in a professional and respectful manner
  • Work with customers to collect payments and set up payment arrangements
  • Identify and communicate issues contributing to account delinquency
  • Send documentation and follow up with customers as needed
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