Collection Specialist/Phlebotomist

Ethos Holding Corp•Goshen, IN

8d•Hybrid

About The Position

The Specimen Collection Specialist is responsible for the collection of patient specimens in physician’s offices, including urine, oral fluid specimens, Covid-19 specimens, and blood specimens. Collection Specialists also complete requisition forms for specimen testing, ensuring specimen integrity, obtaining accompanying patient information, shipping specimens to the laboratory, and entering patient information into EMR or LIS systems as needed. This position may also include requesting missing patient information from clinic staff, scheduling specimen collection appointments, and other general office tasks as deemed necessary by the Field Operations Supervisor of Core Business.

Requirements

Regular and prompt attendance
Must be able and willing to wear personal protective equipment (PPE) when required
Excellent attention to detail, time management skills and meeting deadlines
Ability to handle highly confidential information and remain compliant with HIPAA
Ability to reflect positive attitude and disciplined work ethic
Ability to work independently and supervised remotely
Exceed quality and accuracy of work
Strong interpersonal & patient care skills
Strong technical ability to perform tasks with sound judgment
Proficient with Microsoft Office applications
Willing and able to complete all varieties of specimen collection
Perform job duties as assigned by Ethos and directly related to Ethos specimen collections
Partner with Regional and Territory Managers to provide strong team representation and set up proper protocols for specimen collection.
2 years of medical office or laboratory collection experience required
High School Diploma or GED required
Reliable transportation
Ability to communicate effectively, orally, and in writing
Must be able to work under limited and remote supervision where the work assignments are subject to established procedures, techniques, and well-defined policies
Skill with completing assignments accurately and with attention to detail
Ability to pass a criminal background check and drug test
Ability to utilize technology to complete work in a remote environment: update personnel documents and complete online training and utilize Aps on a smart phone to clock in and out
Proof of Covid-19 Vaccination or approved exemption

Nice To Haves

Logistics, Patient facing customer service, Data entry and other experience preferred
Phlebotomy Certificate Preferred, but not required.
Sufficient Phlebotomy experience to sit for CPT certification, if ever required by client

Responsibilities

Collect all urine samples, enter data in Laboratory Information System
Collect anterior nasal swabs for Covid-19 testing, if requested at account
Obtain blood specimen collection from patients following Ethos venipuncture protocols, if applicable at the location(s) assigned
Follow established patient protocol
Maintain specimen integrity by following Ethos standard operating procedures and reference materials provided by Core Business Field Supervisor
Track collected specimens by initialing, dating, and completing paper requisition forms
Label specimen for identification purposes and prepares sample for shipment to lab
Maintain safe, secure, and clean work environment by following standard procedures, and compliance guidelines
Update job knowledge by participating in educational opportunities & training opportunities provided by Ethos
Adhere to Ethos professional standards, policies and procedures, and meets federal, state, and local requirements
Maintain positive interaction with patients and clinic staff, representing Ethos core values
Work independently and be supervised remotely
Complete assigned computer learnings, remain current with competency sign offs in Media Lab
Other duties as assigned