Collection Specialist- Accounts Receivable

FIRETRON INC•Stafford, TX

13d

About The Position

We are seeking a skilled Collections Specialist to join our Accounts Receivable team. This position plays a key role in driving timely customer payments, reducing aged receivables, and maintaining strong customer account performance. The ideal candidate is persistent, detail-oriented, and experienced in managing accounts, especially within the safety, construction, or service industries.

Requirements

3+ years of AR collections or commercial collections experience required.
Strong verbal communication, negotiation, and conflict-resolution skills.
Proven ability to meet collection targets and call-volume expectations.
Excellent attention to detail, organization, and follow-through.
Proficiency with Excel, Outlook, and accounting software (Sage, or similar).

Nice To Haves

Experience in the safety, construction, or service industries preferred.

Responsibilities

Make daily, high-volume outbound collection calls and follow-ups.
Issue collection notices, past-due statements, and reminder communications.
Research and resolve discrepancies, short-pays, unapplied payments, and invoice disputes.
Maintain clear, accurate documentation of all customer interactions and collection activity.
Identify accounts with chronic delinquency patterns and escalate as necessary.
Partner with internal teams (Billing, Sales, Service, etc.) to resolve issues impacting timely payments.