Collection Agent

Mandarich Law Group, LLP • Williamsville, NY

3d • Onsite

About The Position

Mandarich Law Group is one of the country's leading creditor's rights law firms with offices in NV, NY, IL, MI, MO, OH, NC, GA and FL. We are seeking full-time Collection Agents for our Williamsville, NY office and our Lake Mary, FL office. This position offers an immediate bonus opportunity and reduced goals for the first four months.

Requirements

• Excellent verbal communication skills
• Multitasking and time management skills to work through the account queue and inbound call volume.

Nice To Haves

• Previous customer service work preferred.

Responsibilities

• Handle up to 100 inbound calls while contacting consumers and attorney offices to negotiate delinquent and/or charged off accounts on behalf of our clients.
• Calculate acceptable settlement amounts according to guidelines set by our clients and Management team.
• Effectively manage an open queue of accounts to consistently hit your monthly collection goal.

Benefits

• Competitive Hourly Salary
• Medical, Dental, and vision
• 401K plan with company match
• Long and Short Term Disability Insurance
• Company paid Life Insurance
• PTO
• Paid Holidays
• Paid Parental Leave
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed