Collateral Servicing Specialist

CrossCountry Mortgage • Cleveland, OH

1d

About The Position

The Collateral Servicing Specialist supports RoundPoint Mortgage Servicing LLC by researching and reviewing borrower requests involving partial lien releases, easements, other property modifications, subordinations, CEMAs, and Co-Ops. The role also maintains working relationships with document custodians to obtain collateral files for matters such as paid-in-full loans, CEMAs, Co-Ops, repurchases, and foreclosures.

The specialist works with borrowers, external clients, preferred firms, internal departments, and document custodians. The position includes preparing mortgage assignments and allonges, following applicable guidelines and procedures, identifying process improvements, and helping resolve potential issues. Additional projects or tasks may be assigned as needed.

Requirements

• At least 2 years of mortgage servicing experience.
• Knowledge of legal descriptions, surveys, and proposed property-related agreements.
• Excellent communication and customer service skills.
• Excellent prioritization and time management skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Experience with partial lien releases, easements, other property modification requests, subordinations, CEMAs, and Co-Ops.
• Experience using the MSP mortgage servicing platform.

Responsibilities

• Review borrower requests for partial lien releases, easements, additions of land, eminent domain cases, boundary line adjustments, and subdivisions.
• Work with RoundPoint’s preferred firm to examine CEMA and Co-Op collateral documents and close CEMA and Co-Op transactions.
• Assist external clients with second-lien subordinations.
• Maintain relationships with document custodians and request and monitor timely release of original collateral documentation.
• Research the locations of collateral files for bulk transactions, including service transfers and records management requests from other departments.
• Prepare assignments of mortgage and allonges.
• Stay current on federal, state, agency, and client guidelines, policies, and procedures.
• Identify process enhancements to streamline work and improve efficiency.
• Identify potential issues and participate in developing solutions, including recommending and developing policies and procedures.
• Assist with additional projects or tasks as needed.

Benefits

• Competitive compensation plan for eligible employees.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• 401(k).
• Company-provided short-term disability.
• Employee assistance program.
• Wellness program.
• Robust benefits package.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed