Collateral Processor Sr

PNC BankPittsburgh, PA
Onsite

About The Position

Utilizing standard procedures, executes complex or escalated collateral processing activities. May have specific responsibility for specialized product or functional area. Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations. Partners with internal and/and external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions and escalates appropriately. May interact with customers. Ensures the appropriate materials and documentation are available to complete transactions. Supports training of new team members. Provides responses and documentation to inquiries and ad hoc requests. Completes research. Provides feedback on workflow and work received. Reviews transactions and related documents. Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Requirements

  • Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
  • Typically requires 3+ years experience.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Nice To Haves

  • Business Administration
  • Corporate Finance
  • Documentations
  • Economic Policy
  • Investment Management
  • Legal Operations
  • Real Estate
  • Trading Strategies
  • Accuracy and Attention to Detail
  • Decision Making and Critical Thinking
  • Effective Communications
  • Flexibility and Adaptability
  • Managing Multiple Priorities
  • Operational Functions
  • Problem Management Process
  • Products and Services
  • Standard Operating Procedures

Responsibilities

  • Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations.
  • Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.
  • Identifies and may resolve exceptions and escalates appropriately.
  • Ensures the appropriate materials and documentation are available to complete transactions.
  • Supports training of new team members.
  • Provides responses and documentation to inquiries and ad hoc requests.
  • Completes research.
  • Provides feedback on workflow and work received.
  • Reviews transactions and related documents.
  • Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service
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