Collaborative Care Case Manager - Get a FREE Master’s Degree in Clinical Mental Health Counseling!

Center for Life Management•Derry, NH

38d•Hybrid

About The Position

Center for Life Management (CLM) provides the area's most comprehensive array of mental health services. Our Collaborative Care Program is an innovative approach to healthcare that encompasses the integration of mental, physical and behavioral health needs. Working together as a multi-disciplinary team, internal (CLM) and external (area agencies) work as one entity to support individuals with co-occurring mental health needs and intellectual disabilities and/or traumatic brain injury. The Collaborative Care Case Manager provides treatment and care planning, resource identification, benefit coordination, service monitoring, and community-based counseling support to assist clients with improving symptoms and behaviors that otherwise interfere with daily functioning and wellness goals. This is a full time, 40 hour per week position.

Requirements

Bachelor’s degree preferred however an Associate’s degree along with a minimum of two years of direct service in a related field may qualify
Experience working with individuals with intellectual disabilities and/or traumatic brain injury preferred
Ability to exercise sound clinical judgment in routine, urgent, and emergent situations
Proficient computer skills, specifically with all Microsoft office applications
Ability to document effectively and efficiently in course of clinical work
Ability to navigate an electronic health record
Ability and desire to work as part of a clinical team while also able to be self-directed and motivated with minimal supervision
Ability to acquire and effectively practice new clinical skills as needed according to evolving agency needs/services
Effective communication skills, organizational skills, and ability to multi-task
Must hold a Bachelor’s Degree.
Must be a regular, full-time CLM employee in good standing for 9 months or more.
Must agree to a five (5) year commitment of full-time employment in good standing with the Center for Life Management (beginning from start date/year of Professional Development Program participation).
Participants must maintain a B average to continue participation in the program.

Responsibilities

Provide individual assessment to create treatment and care plans that specify presenting problems, objectives, interventions, and desired outcomes
Assist clients with applying for and maintaining adequate medical coverage to support consistent access to whole health care and treatment
Provide outreach, advocacy, coordination, resource identification, linkage and monitoring of internal and external supports and services
Provide counseling and Functional Support Services (FSS) in the home or other community-based setting as deemed appropriate for the objectives, interventions and desired outcomes identified in the client’s treatment plan
Provide Individual Therapeutic Behavioral Services (TBSI) to develop, apply, and reinforce coping strategies to reduce and/or ameliorate symptoms and behaviors that interfere with functioning and goal achievement
Provide Family Training and Counseling (FTC) services as needed to educate natural supports and promote how to best encourage the client’s resiliency and recovery toward treatment goals
Provide Crisis Intervention (CI) when clients experience acute exacerbation of symptoms to ensure their safety within the home and/or community
Adhere to and uphold the practices specific to the Continuum of Collaborative Care Model specific to support the authenticity of program implementation
Work collaboratively with other treatment team members, natural supports, and external providers to ensure a wrap-around approach is provided for continuity of client care
Provide timely documentation on each service delivered
Provide set case management contact per month (eligible for incentive pay upon exceeding service expectation)
Provide set hours of functional support services each week to meet key performance indicators (eligible for incentive pay upon exceeding service expectation)
Engage in appropriate consultation meetings and committees, both internally and externally, as determined by supervisor
Function professionally and in a manner that protects the integrity, confidentiality and rights of all clients
Execute all required services and documentation in accordance with agency policies and federal/state standards
Maintain professional memberships, licenses, accreditation, certifications, etc.
Represent CLM in a professional and appropriate manner in all settings
Perform all other duties as assigned by supervisor

Benefits

Comprehensive health insurance (medical, dental, vision)
Health Reimbursement Arrangement
Flexible Spending Account
Paid earned time (3 weeks in year one, caps at 6 weeks)
Paid holidays (8) with bonus birthday holiday in your birth month
403(b) Retirement Savings Plan with 3% company contribution upon 1 year of employment
Life Insurance paid by company
Short and Long Term Disability paid by company
Accidental Death and Dismemberment Insurance paid by company
Employee Assistance Program (EAP), accessible to staff and their natural supports
Company issued cell phone and laptop as needed for role
Scholarship for professional advancement
Mileage reimbursement for applicable positions
On the job training and continuing education opportunities
Rewarding and supportive work environment with excellent opportunities for career growth
Meaningful relationships with your co-workers and the individuals we serve
Flexible work schedule
Teamwork, teamwork and more teamwork!
Master of Science in Clinical Mental Health Counseling (MS) degree in 3 years
Cost of tuition is covered by Center for Life Management
Employee is responsible for applicable taxable portion of tuition remission